Hoofprint

Support

We’re here to help.

Email us at support@lynnx.ai — we usually reply within a couple of days.

Frequently asked

How do I add a horse?

Open the Stable tab and tap the + button. Add a photo, name, discipline and more — you can edit it all later.

How do I log care (farrier, vaccines, vet)?

Open a horse, tap + next to “Record”, pick the type, and fill in the details. Turn on “Remind me again” to get a due date for recurring care.

How does ride tracking work?

Open the Ride tab and tap the big button. Hoofprint records your route, distance, speed and how long you spent at walk, trot, canter and gallop, and keeps going while your phone is locked or in your pocket. Press and hold End to finish — a single tap won't stop it by accident. Everything lands in the History tab.

Does it keep tracking me when I'm not riding?

No. Location is only recorded between tapping Start and ending the ride. iOS shows a blue indicator whenever it is running. Deleting a ride deletes its route with it.

How do I delete my account?

Go to the Profile tab and tap “Delete account” at the bottom. This permanently removes your account and all associated data.

Is my data private?

Yes. Your journal is for you. We don’t sell your data. See our Privacy Policy.